"We LOVE our new shower with your tile work.  It is such a pleasure to take a shower now."   Kathleen "My floor is beautiful!  (You) were very careful and considerate of everything, and meticulous with the finishing details.  I will not hesitate to recommend you should the occasion arise."    Virginia "Thanks for the recent work. . .(we) are so happy with the job!  We'll be calling you for a bid on (another) job soon."   Russ and Christine  "I want to thank you and your crew for the great job on our dining room floor.  And thanks for all the 'extras' that you so willingly performed.  We appreciate you!"   Beverly "We recently had some kitchen tile work done by Jerry.  The work was OUTSTANDING, and the caring that they showed in their craftsmanship went beyong our expectations.  We couldn't have asked for a nicer group of fellows to work with.  I would recommend them -- anytime!   Joyce, Ron & Chamois "Thanks for sticking to the schedule and for being so neat."   Steve "Wow!  I am living in paradise now.  You've made my home a comfortable and beautiful place to be.  My tile floor is flawless, and I'm looking forward to having you do my fireplace next year."   Theresa "How appreciative I am of you and the gentlemen who work with you who helped out in getting (my Mother's) home brought up to par.  We put the house on the market this last Friday, and signed. . .the papers today on a FULL PRICE offer."    Jane "I want you to know how pleased I am with the installation of the tile in my condo bathroom.  The installation bid was very reasonable compared to your friendly competitors and was done in a timely fashion and on schedule.  Daniel, the tile setter, did an outstanding job following my suggested layout, was extremely neat and orderly and thoroughly cleaned the work site after completing the job.  I am very pleased with the professionalism that you run your company and will highly recommend your services to others."    Dave "I wanted to express our appreciation for the professional manner in which you do business.  (Jerry the Tile Guy) has currently logged over 125 remodel projects for us with NO PROBLEMS logged in our system.  This milestone reflects greatly upon your company, crew, and yourself."    Manager, National Home Improvement Chain